Frequently Asked Questions (FAQs)

All products are original and genuine?

Yes, we are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure this: any seller found to be selling non-genuine prodcts is immediately delisted from Us.

BongoMarket.Com’s Partner affiliations include the most reputed international brands and manufacturers, providing only authentic products, as we have ZERO tolerance for duplicates or fakes. Furthermore, our accompanying warranty facilities also help our customers get the best out of their original products.

How do I place an order in BongoMarket.Com ?

Shopping on BongoMarket.Com is Very easy!

Once you have found the product you want to buy, just follow the steps below:

  • Click “’, to add this product to your cart,
  • Click ’Go to next step’ in the top right corner,
  • You will then need to fill in your contact details and preferred shipping address,
  • Chose your preferred payment option before clicking the ’Confirm order’ button.

How can I get a refund or replacement for my product?

Step 1: Contact us

Call us at 01819-026700 to create your return request, select the product you wish to return on the return form that arrived with your order.

Step 2: Pack your product

  • Pack your product according to the return conditions.
  • Include all tags, accessories or free gifts you received.

Step 3: Return your product

  1. If you requested a pickup, we will contact you to arrange a pickup time.
  2. If you selected a drop-off: Please drop your package at any TCS station and attach the address label included with your package on the box (no shipping charges will apply).

Are there any hidden costs or charges if I order from BongoMarket.Com?

There are no hidden costs or charges when you order from BongoMarket.Com, All costs are 100% visible at the end of the checkout process.

Is My Account Information Secure?

All Your information is 100% safe and secure on our website, also the payment processing is highly encrypted providing further protection to our information database.

Are you licensed for legal operations online?

BongoMarket.Com is a licensed, authorized, and fully protected website which offers safe and secure transactions for our valued customers. Our business is licensed and regulated with the highest priority for the protection of your information and serving you at the most convenient.

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